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Original topic:

Samsung Pay (watch) fails to update eveyday

(Topic created: 09-19-2019 03:28 AM)
H2osw
Asteroid
Options
Gear and Gear Fit

Going into the app and tapping update doesn't work either. Without resetting my watch how can I update it?

1 Solution


Accepted Solutions
Solution
StephanieNikki
Black Hole
Options
Gear and Gear Fit

If you have rebooted the device and still cannot get Samsung Pay to update, you will need to reach out to our Samsung Pay team directly at 844-726-7297.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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5 Replies
LongHiker
Epic Samsung Care Ambassador
Options
Gear and Gear Fit

Have you tried powering off and on your watch?

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user8AO2WQqzHg
Astronaut
Options
Gear and Gear Fit

Now, that's what I call a useful answer.

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userYGNmSKAIPg
Constellation
Options
Gear and Gear Fit

Yeah and that doesn't work, still won't update Samsung pay!!!

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H2osw
Asteroid
Options
Gear and Gear Fit

Patriots. Didnt work but I just kept redoing the installation and it eventually worked.

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Solution
StephanieNikki
Black Hole
Options
Gear and Gear Fit

If you have rebooted the device and still cannot get Samsung Pay to update, you will need to reach out to our Samsung Pay team directly at 844-726-7297.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.