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odasalazar7
Asteroid

Samsung buds bad mic

I've been using the Galaxy buds for more than a month. The sound is great but the microphone is terrible. People who I call say they don't listen what I said! Is there an update for this? It's really ANNOYING when I have to call someone I have to disconnect them to use the phone! It doesn't make sense for the price I paid for them!

7 REPLIES 7
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Constellation

I purchased the galaxy ear buds , they were horrible. Aft...

I purchased the galaxy ear buds , they were horrible. After 4 days , I had to return to the store. Maybe I got a defective pair.🤷🏾‍♂️

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Samsung Moderator
Samsung Moderator

Re: Samsung buds bad mic

@odasalazar7 Have you attempted to reset your buds? Have you tried cleaning them?

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odasalazar7
Asteroid

Re: Samsung buds bad mic

Yes, I did all that..

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Samsung Moderator
Samsung Moderator

Re: Samsung buds bad mic

@odasalazar7 I believe that this article here will assist you with your issue.

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odasalazar7
Asteroid

Re: Samsung buds bad mic

I don't have them anymore.. I asked for an exchange

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Samsung_cxi065n
Astronaut

Mine suck as well. The sound is amazing but no one can he...

Mine suck as well. The sound is amazing but no one can hear me!!! Dam it so frustrating indeed!

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xenoxsis
Astronaut

Re: Samsung buds bad mic

I found a solution that worked for me:

 

This is on a OneNote - But I bet you can figure out a solution for the Galaxy Phone

 

* Go to Settings

* Apps

* Se all apps

* Click the three dots in the top right corner

* Show System Apps

* Scroll Down and find system apps starting with "Phone"

* Clear the cache on every one of them (it wont affect your contacts etc.) - Go to Storage and Clear Cache

 

After I did that, the mic started working a whole lot better.

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