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userfWDnup2LMt
Constellation

Samsung galaxy buds call quality issue

My Samsung buds work pretty well when listening to music and video paired with my Galaxy S10e.  But making phone calls on it, is very frustrating.  I hear the people on the call just fine, but most people that the other end say, they can barely understand anything that I am saying.  Sometimes they work ok, and the caller on the other end says they can hear me fine.  But most of the time the callers say they can hardly make out what I am saying at all.  This makes it very frustrating to depend on them to make and answer a call.

3 REPLIES 3
Samsung_vxe8zl8
Constellation

Re: Samsung galaxy buds call quality issue

Exactly I have The Same Problem

The Other Side can't hear me well

and i have this problem of beginning

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userWebTChOhWX
Asteroid

Re: Samsung galaxy buds call quality issue

I have the same issue, I don´t think Samsung can/will solve this.

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pdavey
Constellation

Re: Samsung galaxy buds call quality issue

I have the same problem as the caller above.  Phone is Samsung Galaxy S10 with Galaxy Buds 2019.  

 

Can hear the call clear as day on my end but people say the voice quality when I talk sounds like my mouth is full of cotton balls.  

 

Makes the Buds completely unusable as a phone headset.  I have tried all the suggested tips and tricks in the forum including clearing the phone app cache and resetting and repairing the galaxy buds with the phone. Same result. 

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