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04-14-2019
03:30 AM
(Last edited
05-31-2019
07:14 PM
by
SamsungRei
) in
I'm just curious if anyone else has had any pain in their wrist, arm, and fingers when wearing the new Galaxy Watch LTE 42mm? I've had mine since the 29th or April, and over time it has gone from a tingle to full on nerve pain. My wrist aches and pain shoots up to my elbow and down to my pinky finger. It slowly subsides when I take my watch off. It's not too tight or too loose (I was constantly changing the tightness thinking this was the issue) I would never have thought a watch could cause this pain but after searching the net there seems to be a few people with the same reports from other smart watches. Could the sensors cause something like this?
Solved! Go to Solution.
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09-30-2020 11:13 AM (Last edited 09-30-2020 11:15 AM ) in
Gear and Gear FitI just bought the Galaxy Active 2 yesterday. I love the watch, but it causes pain in my arm. I read many of these posts with people having the same issue, and then I contacted Samsung (through the Chat feature) to get a solution. I was told this is the first time they have encountered this issue. The rep suggested I have this checked in a service center.
I would appreciate an honest response from Samsung.
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10-16-2020 03:23 AM in
Gear and Gear Fit
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10-16-2020 06:28 AM in
Gear and Gear FitI am sorry to hear about this! Please send a private message with the model code and the serial number or IMEI number of the watch. I will be happy to look into this further. http://bit.ly/2XERsky
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10-20-2020 09:39 AM (Last edited 10-20-2020 09:45 AM ) in
Gear and Gear FitI had the same problem with watch active. Pain went away after seral days of not wearing. Then put it on again and pain came back. More precisely, it's numbness in arm and finger.
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11-22-2020 02:54 AM in
Gear and Gear FitHas anyone found a solution. I now have a very expensive paperweight.

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11-22-2020 08:36 AM in
Gear and Gear FitThank you for reaching out. Can I please have your full model number and serial number in a private message? https://bit.ly/3pE8Pkc
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11-23-2020 05:30 AM in
Gear and Gear FitI feel the same. Its been about a month since purchase. Im getting a wierd sensation right under where the watch sits on my wrist. I started having a tightness in my elbow every morning upon waking, so I removed the watch and that symptom has dissappeared. Creepy. Im afraid to continue wearing for fear of long term damage. Who knows what this type of radio activity can do long term.
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12-09-2020 10:56 AM in
Gear and Gear FitHi Samsung Team
Ive a simmilar issue, please help. I loved wearing my watch for a short while but cant wear it anymore, I experience so much pain when wearing it.

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12-09-2020 11:01 AM in
Gear and Gear FitHello!
Thank you for reaching out. I would be happy to look into this further for you. Can I please have your full model number and serial number in a private message? https://bit.ly/2SUXRar

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12-10-2020 11:49 AM in
Gear and Gear FitHey, just wanted to to follow up. Are you still needing further assistance?
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