06-25-2019 08:10 PM
I have been having the same reaction to the watch. I haven't been able to wear it for the past 2 weeks. I've been getting a numb/ tingling feeling at my hand and to my finger tips. It is a very odd feeling.
01-17-2020 01:17 PM
My watch does the same thing. Hurts bad enough I have to periodically take my watch off.
01-17-2020 02:09 PM
Oh no! I'm sorry to hear this. Will you please send a private message with your model code and the serial number of the watch so I can get some more information from you? http://bit.ly/2XERsky
02-27-2020 09:47 AM
I am having the same issue. I couldnt figure out why my arm is in so much pain. And it's not like a muscle ache. Just switched my watch to the other wrist.... same pain, other arm now! I never linked the pain to my watch
06-30-2020
01:45 PM
- last edited on
07-05-2020
04:58 PM
by
SamsungZell
Hi my name is Milly Quinones [Email Removed] and have the same problem in my wrist only when use the samsung watch
model SM-R815U
serial number <hidden>
please let me know thank you
05-20-2019 01:39 PM
I just got my watch a couple weeks ago as well, experiencing horrible pain in my elbow down my arm, top of my hand and fingers. Scared to put it on other wrist because I dont want that arm to hurt too. I have NEVER had any problems at all until I got this watch. I love it but cant wear it.
05-20-2019 01:46 PM
@userliAHRX6Hkg Thank you for reaching out. Can I please have your full model number and serial number in a private message?
05-21-2019 05:08 PM
It took 2 months of not wearing mine for the pain to finally totally go away, It was so bad throughout my whole arm it was making it weak, I put it on yesterday to see if that was really it and sure enough after just 6 hours of wearing it the pain was back!
05-22-2019 02:07 PM
Since writing this post I've now returned my watch to Samsung/Vodafone and cancelled my subscription. The pain became unbearable. This was about 3 weeks ago. I had the watch for literally a month (not to mention it was the 2nd one within that month due to battery & other issues) Im pleased to say that since I stopped wearing the watch the pain and all symptoms have gone. Such a disappointment but people need to be made aware that they definitely do cause the pain. It wasn't carple tunnel or rsi or pinched nerves. The watch was to blame. I'm just glad Samsung and Vodafone were happy to help as I was not going to be paying $600 for a watch I could not wear.
06-20-2019 09:49 PM
The watch CAN'T cause the pain you described.. it's a watch it sits on your arm.. Try a normal watch same weight, my bet is you'd encounter the same issue.. Skin irritation perhaps, but otherwise, no way it's the watch.