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Samsung galaxy watch causing pain

(Topic created on: 4/14/19 3:30 AM)
userYIHVOnrGR9
Asteroid
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Gear and Gear Fit

I'm just curious if anyone else has had any pain in their wrist, arm, and fingers when wearing the new Galaxy Watch LTE 42mm? I've had mine since the 29th or April, and over time it has gone from a tingle to full on nerve pain. My wrist aches and pain shoots up to my elbow and down to my pinky finger. It slowly subsides when I take my watch off. It's not too tight or too loose (I was constantly changing the tightness thinking this was the issue) I would never have thought a watch could cause this pain but after searching the net there seems to be a few people with the same reports from other smart watches. Could the sensors cause something like this?

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SamsungAdam
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Thank you for reaching out. Can I please have your full model number and serial number in a private message?


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SamsungAdam
Samsung Moderator
Samsung Moderator
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Gear and Gear Fit

Thank you for reaching out. Can I please have your full model number and serial number in a private message?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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userNq3Nk8I3ap
Constellation
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Gear and Gear Fit

I have been having the same reaction to the watch. I haven't been able to wear it for the past 2 weeks. I get a numb/ tingling feeling at my hand and my finger tips. 

SamsungAdam
Samsung Moderator
Samsung Moderator
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Gear and Gear Fit

@userNq3Nk8I3ap Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2


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userVsqSuWk9P1
Astronaut
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Gear and Gear Fit

Yes, I have the same symptoms too. Is there any recommended solution?

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SamsungCole
Samsung Moderator
Samsung Moderator
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Gear and Gear Fit

Hey, thanks for reaching out! Can I please have your full model number and serial number via private message?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Samsung_q4t7eA7
Constellation
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Gear and Gear Fit

My samsung watch is giving me some shock kind of pain especially while picking up heart rate. Its like sting pain. Please help!

SamsungMoon
Samsung Moderator
Samsung Moderator
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Gear and Gear Fit

 

Hello!

 

Thank you for reaching out I can understand doing so experiencing this symptom. I would be happy to look into this further for you. Can I please have your full model number and serial number in a private message? https://bit.ly/2SUXRar

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userpmiDED0sEn
Constellation
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Gear and Gear Fit

I'm noticing the same thing. I just got a Samsung gear s3 and have been having pain all thru my arm when I'm wearing it. And have been adjusting it as well and it hasn't helped except to just  take it off

 

SamsungLarryK
Samsung Moderator
Samsung Moderator
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Gear and Gear Fit

Can I have your full model code and serial number via private message?

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