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Samsung galaxy watch causing pain

(Topic created: 04-14-2019 03:30 AM)
userYIHVOnrGR9
Asteroid
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Gear and Gear Fit

I'm just curious if anyone else has had any pain in their wrist, arm, and fingers when wearing the new Galaxy Watch LTE 42mm? I've had mine since the 29th or April, and over time it has gone from a tingle to full on nerve pain. My wrist aches and pain shoots up to my elbow and down to my pinky finger. It slowly subsides when I take my watch off. It's not too tight or too loose (I was constantly changing the tightness thinking this was the issue) I would never have thought a watch could cause this pain but after searching the net there seems to be a few people with the same reports from other smart watches. Could the sensors cause something like this?

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userNq3Nk8I3ap
Constellation
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Gear and Gear Fit

I have been having the same reaction to the watch. I haven't been able to wear it for the past 2 weeks. I've been getting a numb/ tingling feeling at my hand and to my finger tips. It is a very odd feeling.

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usergszMADTSQR
Constellation
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Gear and Gear Fit

My watch does the same thing.  Hurts bad enough I have to periodically take my watch off.

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SamsungRei
Samsung Moderator
Samsung Moderator
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Gear and Gear Fit

Oh no! I'm sorry to hear this. Will you please send a private message with your model code and the serial number of the watch so I can get some more information from you? http://bit.ly/2XERsky



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userPCHn62LDRl
Astronaut
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Gear and Gear Fit

I am having the same issue. I couldnt figure out why my arm is in so much pain. And it's not like a muscle ache. Just switched my watch to the other wrist.... same pain, other arm now! I never linked the pain to my watch

usermillyroseqp
Astronaut
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Gear and Gear Fit

Hi my name is Milly Quinones   [Email Removed]  and have the same problem in my wrist only when use the samsung watch

model SM-R815U

serial number <hidden>

 

please let me know thank you

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userliAHRX6Hkg
Constellation
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Gear and Gear Fit

I just got my watch a couple weeks ago as well, experiencing horrible pain in my elbow down my arm, top of my hand and fingers. Scared to put it on other wrist because I dont want that arm to hurt too. I have NEVER had any problems at all until I got this watch. I love it but cant wear it.

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Gear and Gear Fit

@userliAHRX6Hkg Thank you for reaching out. Can I please have your full model number and serial number in a private message?


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CharlieH
Astronaut
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Gear and Gear Fit

It took 2 months of not wearing mine for the pain to finally totally go away, It was so bad throughout my whole arm it was making it weak, I put it on yesterday to see if that was really it and sure enough after just 6 hours of wearing it the pain was back!

userYIHVOnrGR9
Asteroid
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Gear and Gear Fit

Since writing this post I've now returned my watch to Samsung/Vodafone and cancelled my subscription. The pain became unbearable. This was about 3 weeks ago. I had the watch for literally a month (not to mention it was the 2nd one within that month due to battery & other issues) Im pleased to say that since I stopped wearing the watch the pain and all symptoms have gone. Such a disappointment but people need to be made aware that they definitely do cause the pain. It wasn't carple tunnel or rsi or pinched nerves. The watch was to blame. I'm just glad Samsung and Vodafone were happy to help as I was not going to be paying $600 for a watch I could not wear. 

userUV1TiXVKZD
Constellation
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Gear and Gear Fit

The watch CAN'T cause the pain you described.. it's a watch it sits on your arm.. Try a normal watch same weight, my bet is you'd encounter the same issue.. Skin irritation perhaps, but otherwise, no way  it's the watch.

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