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userJjXz3CLJD0
Asteroid

Samsung level U getting disconnecting & reconnecting automatically.

Hi Team,

I am using Samsung level U blutooth device. Its getting disconnect & reconnecting automatically frequently. What could be the probable reason?

It has nothing to do with distance. Its always on my neck & phone in my hand and not even driving.

5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: Samsung level U getting disconnecting & reconnecting automatically.

Have you tried resetting the network settings? Just a heads up, by resetting the network settings, it will remove all wi-fi and Bluetooth settings you currently have saved.


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userJjXz3CLJD0
Asteroid

Re: Samsung level U getting disconnecting & reconnecting automatically.

I already tried. But no luck. I even used this device on laptop. Same issue persist.

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Samsung Moderator
Samsung Moderator

Re: Samsung level U getting disconnecting & reconnecting automatically.

Have you tried resetting the level U headphones?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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userJjXz3CLJD0
Asteroid

Re: Samsung level U getting disconnecting & reconnecting automatically.

I tried like hold the call button for a minute. Green light starts blinking. Is there any other way to reset?

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Samsung Moderator
Samsung Moderator

Re: Samsung level U getting disconnecting & reconnecting automatically.

Thank you for that information. Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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