Original topic:

Shutting off instead of sleep

(Topic created on: 11/30/20 7:52 AM)
userAJMfhzgnh1
Astronaut
Options
Gear and Gear Fit

My gear fit 2 pro watch, after the configured sleeping delay (15 seconds) will shut down completely instead of going to sleep.  So I always have to power on every time.  When I keep playing with the user interface and touch screen, it will work until the idle delay is reached. Then it will shut down.

 

I tried almost everything, from updating, rebooting, reseting, installing older, newer firmwares, changing the battery, disconnected and reconnect the battery few times.

 

Any suggestion?

 

Thank you!

0 Likes
1 Reply
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Gear and Gear Fit

Thank you for reaching out. I would be happy to assist you further. Can I please have your full model number and serial number/IMEI in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes