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useruBdgpljbW7
Constellation

Sport sensor cover fell off

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Hi, my wife's gear sport sensor cover fell off. What can be done? Seems like a pretty weak link. 

I did not see any replies to the other posts.

Thanks

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Sport sensor cover fell off

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@user3nTNNggoYI Can I please have her full model number and serial number in a private message?

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10 REPLIES 10
Samsung Moderator
Samsung Moderator

Re: Sport sensor cover fell off

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Can I please have her full model number and serial number in a private message?

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user3nTNNggoYI
Constellation

Re: Sport sensor cover fell off

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I had the same issue, what do I do about this?

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Samsung Moderator
Samsung Moderator

Re: Sport sensor cover fell off

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@user3nTNNggoYI Can I please have her full model number and serial number in a private message?

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user6cMZ204eaX
Astronaut

This is exactly the problem my watch is doing. It also wi...

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This is exactly the problem my watch is doing. It also will only go to Samsung Pay when I am trying to go to the apps menu. The newest problem is that it will not reboot...

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useruSILSfwKi8
Constellation

Re: Sport sensor cover fell off

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This is happening with my watch as well 

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Samsung Moderator
Samsung Moderator

Re: Sport sensor cover fell off

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@useruSILSfwKi8 Can I please have your full model number and serial number in a private message?

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userz9STeRABvC
Constellation

Re: Sport sensor cover fell off

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Same problem here...mere weeks out of warranty Smiley Mad

 

signal-attachment.jpeg

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Samsung Moderator
Samsung Moderator

Re: Sport sensor cover fell off

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@userz9STeRABvC, We will be happy to look into your available options for you.

Can you please send us a private message here with the below information?

Serial Number:
Model Number:
LTE or Bluetooth:
Baseband version:
 


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usercC5NgUK3VY
Constellation

Re: Sport sensor cover fell off

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Mine did the same thing, sensor plate fell off

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