Hi, Meandme. Thank you for your active participation in our Samsung Community. We are glad to see that you are reaching out to the community. We would recommend including as much detail about your initial question in your first post. I know you did include some images and we do understand that sometimes these are not presented right away or at all. We do advise including all information you feel is important in typed format as well as in picture format for easier reference for community members. This will allow community members to better respond to your question and inquiry. Also if you include information about the phone or device that you have your gear fit 2 paired to may also be of some help in providing you with better answers or suggestions.
You must be kidding me, that at Samsung they can't figure out any analgorith to recognize movements that are likely associated with walking: any moment is recorded as a step, as you can see in the video posted on you tube
My gear fit 2 is paired with a Samsung note 4
Wow, that's serious over. I would suggest doing a factory reset on the band and retrying. If not, exchange it.
My Fit2 has been decently accurate and did correspond with my Band2 during my testing.
It also doesn't appear to be thrown off by power tools, like the Fitbit's I've used.
Hey, thanks everyone for reaching out. We are always working to ensure that our devices work better. We will be happy to let you know when there is a fix being issued for this concern.
In the meantime, would everyone mind providing the following information about your device?
* Model Number
* Software Version
* If you have a carrier
You can find this information in Settings > Gear Info.
Thanks so much for providing that information, everyone!
I am going to forward this information on to make sure this is looked at, thanks so much for all of your cooperation. 😄
Any updates on this? My husband and I both got gear sport watches and we have inconsistent data. According to my watch I've gone up two flights of stairs since I got it 3 weeks ago. Clearly that's wrong how would I get around my house not going up and down the flight of stairs. Please help!