Original topic:

Uber companion for samsung Gear

(Topic created on: 3/3/21 10:46 AM)
Klbsr
Asteroid
Options
Gear and Gear Fit

I am using a Samsung Galaxy S9+ and a Samsung Galaxy Gear S3. I am having trouble with the Uber companion for Samsung Gear. Eveytime i try to log in it says, "the log in information is incorrect". However, it doesnt redirect so that i can correct the log in information. I am stuck on the "get started" page. 

3 Replies
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Gear and Gear Fit

Have you attempted to uninstall and reinstall the app and try logging in again?

 

Do you experience issues logging in to other apps?

 

Have you attempted to reach out to the app developers of this specific app to see if they can provide any further assistance?

 

 

 

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Klbsr
Asteroid
Options
Gear and Gear Fit

I have tried the clear data & cache method

I have tried uninstall/reinstall

I have even done a full factory reset

Nothing works. 

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user4NwDub42zn
Astronaut
Options
Gear and Gear Fit

The same is happening to me, i am in Brazil

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