03-09-2018 01:11 PM
I am unable to connect my Gear S3 Frontier (Bluetooth) to my Gear app on my Galaxy Note 8 phone. After a recent software update, my gear s3 just won't connect to my phone. I manually tried connecting within the app, and it takes forever and ever and say pairing underway and does nothing. It was working fine before this update. Please help.
Phone Details:
Samsung Galaxy Note 8
Model No: SM-N950U1
Android Version: 7.1.1
Samsung Experience Version: 8.5
Gear S3 Details:
Samsung Gear S3 Frontier (Bluetooth Version)
Model No: SM-R760
Tizen Version: 3.0.0.1
Solved! Go to Solution.
03-13-2018 03:08 PM
Have you tried clearing the cache and data on the Gear Manager application? You can do that by going to Settings>Apps>Gear Manager on your phone, then pressing Storage. The options to clear the cache and data are in there.
03-09-2018 01:58 PM - edited 03-09-2018 01:59 PM
i would delete the gear s3 from the bt list or gear manager list, then factory data reset the gear s3, and try to connect again
also, update the gear manager, plug-in, and other things that need to be updated.
01-22-2019 02:54 PM
clears everything but restore sometimes fails... so this is risky if you want your gear s3 back to its state before the reset
10-11-2019 03:26 PM
the same is happening to me since the new update. been 2 months now. I tried everything here and it is still not connecting on rhe Galaxy S8 Note. please advise. im ticked that I cant get it working.
11-25-2019 08:07 AM
Did you find a solution? I have the same issue
12-01-2020 10:32 AM
11-26-2019 06:19 AM
I was able to connect by going to settings on watch and connect to new phone (which of course is your same phone). You will loose watch settings but better than not working. Just have to setup the watch they way you had it. Hope this helps.
11-25-2019 08:10 AM
Did you find a solution? I am having same issue now.
12-01-2020 10:29 AM
03-12-2018 12:28 PM
Good afternoon @mubassir1840
Did you delete the Gear S3's Bluetooth profile like @userbcMKA9DSlI suggested, and if so did it help? If not I am more than happy to continue troubleshooting with you.