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jlv293
Astronaut

Re: Unable to connect my Gear S3 to Gear app on my phone.

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Hello,

i had the same problem, but my phone(with android 7.0) has a settings funtion that is responsible for managing the application permissions. There you can enable all the watch related apps and afterwords you can re-connect your watch.

 

settings > permissions manager > allow the watch apps to start

 

It worked for me!!

 

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Red Giant

Re: Unable to connect my Gear S3 to Gear app on my phone.

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ok. so u need 3 apps. samsung gear, gear s plugin, and samsung accessory service. then it will successfully pair and connect.

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userU46SMYgz5U
Constellation

Re: Unable to connect my Gear S3 to Gear app on my phone.

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I have the same problem. I have those 3 apps but it is still not connecting.

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userQpgl7Rv2TC
Constellation

Re: Unable to connect my Gear S3 to Gear app on my phone.

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Was having the same.issue. installing all three of those listed apps solved it. Thanks.

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userWtugLglv2i
Asteroid

Re: Unable to connect my Gear S3 to Gear app on my phone.

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Installing the apk of those 3 apps helped my gear S3 frontier connect to my note 8 running one ui beta.

Prior to doing so, I didn't have the gear s plugin and the Samsung accessory service apps. And when I went on Google Play, it said that the previous apps were not compatible with my device. 

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userM0EZaDKaXF
Constellation

Re: Unable to connect my Gear S3 to Gear app on my phone.

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Did you ever get it resolved?

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Teblung
Astronaut

Re: Unable to connect my Gear S3 to Gear app on my phone.

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Hi...same with my case...so...the best solution me must do what, to resolve this problem. thanks

 

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userfMEiwGMDAP
Constellation

Re: Unable to connect my Gear S3 to Gear app on my phone.

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Note 8 isn't synched with my gear anymore as well. Very frustrating,  I've done all the regular troubleshooting (clearing cache, memory, uninstall, etc). This only happened after the last software update.  Please fix,  Thanks

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userlelsGQDx63
Asteroid

Re: Unable to connect my Gear S3 to Gear app on my phone.

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It's getting really frustrating. My watch worked fine on Android P, DP2, DP3 and for a time on DP4. I am not sure what changed while running DP4, but I made no system updates until DP5, which makes me wonder what triggered the Gear app to stop working while running DP4.<br><br>What really stinks is that my watch is virtually useless at the moment. Sure it can still do many things, but lacking connectivity to the phone it is seriously handicapped. Hopefully, Samsung release a fix soon, although I would not be surprised to not see a fix until they start rolling out Android P onto Samsung phones.
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userdeTjF4NhPK
Constellation

Re: Unable to connect my Gear S3 to Gear app on my phone.

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I cant wrap my hands around how Samsung doesn't seem to see this as a huge issue.

 

No statements from the company about it, no updates as to when it will be resolved. Is it really that hard for a company to put out a press blast acknowledging the issue and what they plan to do about it?

 

My faith in Samsung has totally gone in the crapper! I will never buy another one of their products or advise anybody else to do so!

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