I am unable to connect my Gear S3 Frontier (Bluetooth) to my Gear app on my Galaxy Note 8 phone. After a recent software update, my gear s3 just won't connect to my phone. I manually tried connecting within the app, and it takes forever and ever and say pairing underway and does nothing. It was working fine before this update. Please help.
Hello Michelle. 1. I have uninstalled and resinstalled all 3 apps, no change. it can find the gear, but when selected to pair, app crashed immediatly on my pixel XL. 2. I pulled out my droid turbo old phone, installed the apps, connected and works. Again, I will stress, i appears to be the phone. i am using android beta 9 but this just started less than a week ago and i have been using the beta for long before that.
@useryEYRwIl8eS: I completely understand. Honestly, if the Gear works properly with your old mobile device, I would recommend reaching out to the manufacturer of your new mobile device.
Has a solution been found for this issue yet. I was prompted to update software but now phone is stuck in preparing to connect mode for last 6 or so hours.
I am this far from returning the phone as well as the watch back. It is sooooo annoying.
Per my previous mail, full clear, uninstall reinstall, reset watch, I'm sure everyone has done these things already yet no help. The previous mail has a link to a story where it is public knowledge and lots of people have the issue.
Like everyone else on this thread; yes I have done all that without any success.
When last update went through I had to visit service center to have my gear fixed. I am assuming the case being same this time around. Why do you do this to your customers?????
Any chance I can hand back all my samsung stuff back to you guys so that there is no more misery in my life????
When the last update went through I had to send my gear to service centre to have repaired. What a product - you need to visit service centre everytime there is an update.
