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Asteroid

Re: Unable to connect my Gear S3 to Gear app on my phone.

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Just got an update pushed to my phone, updated Galaxy Gear to Galaxy Wear. Paired to my phone running Android P right away, looks to be fixed!

 

The watch also got a software update, battery enhancements and security updates I believe.

 

If you do not get an automatic update, try manually updating the gear software on the phone. Happy to be able to use my watch again.

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Constellation

Re: Unable to connect my Gear S3 to Gear app on my phone.

JUMP TO SOLUTION

Apr 12, 2019 - I had this problem today. 

 

To get to the point, I realized no Galaxy apps would recognize / connect to the Wi-Fi network - to accomplish the required update.  I turned Wi-Fi off.  I was then able to update the "Galaxy Wearable" app over the carrier's network....

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Astronaut

Re: Unable to connect my Gear S3 to Gear app on my phone.

JUMP TO SOLUTION

I had to reset my watch (lost all my settings) and bypass the initial phone-watch connection (click on the icon at the bottom right (?) and select to use the watch without syncing to a phone.  I then proceeded to connections, connected with Bluetooth, and followed the setup process that way.  The watch was reset and reconnected after powerup. 

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Constellation

Re: Unable to connect my Gear S3 to Gear app on my phone.

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I am expieriencing the same issues. I have a Samsung Note 8 phone and it is unable to pair with my Frontier S3 watch. I have conducted all the steps in this forum with no luck. What are my next steps?

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Samsung Moderator
Samsung Moderator

Re: Unable to connect my Gear S3 to Gear app on my phone.

JUMP TO SOLUTION
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Asteroid

Re: Unable to connect my Gear S3 to Gear app on my phone.

JUMP TO SOLUTION

I had trouble pairing when I first got my Gear s3. After no success last night and Samsung recommending to take it to a service center;  I found a solution this morning. 

I reset my network connections and then I was able to pair my Gear S3 Frontier to my Galaxy Note 9.

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Samsung Moderator
Samsung Moderator

Re: Unable to connect my Gear S3 to Gear app on my phone.

JUMP TO SOLUTION

Have you tried all of the troubleshooting steps listed in this article? http://www.samsung.com/us/support/troubleshooting/TSG01003238/#reset-your-samsung-smart-watch



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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