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Killawonka
Constellation

Re: Watch Burn

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Ive had it happen to me ever since the gear 2. I just assumed i was allergic to the sensor. It did it with the Gear S, and i have the frontier now and i had to stop wearing it because of that as well.

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Samsung Moderator
Samsung Moderator

Re: Watch Burn

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@Killawonka, Thank you for reaching out to us to address your concerns. We will be happy to assist you further can you send private message here: http://bit.ly/2GH8URL

Please include the below information:
First and Last Name:
Property Address:
Email Address:
Phone Number:
Alternate phone Number:
(15) Digit IMEI Number:
Model Number:

 Once we receive private message we will be able to look into your options! 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userHoe11K6AMW
Constellation

Re: Watch Burn

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Have some serious rash/burn going on! My wife is trying to make me not wear it anymore, but I have to have a good watch for work. Wish I could figure out how to attach pics because it's looking nasty!


@PJ_ wrote:

Has anyone else received burns following use of wearable?

 

I have a 46mm Galaxy Watch. After using sleep tracker for the first time I woke to a burnt wrist!



@PJ_ wrote:

Has anyone else received burns following use of wearable?

 

I have a 46mm Galaxy Watch. After using sleep tracker for the first time I woke to a burnt wrist!


 

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Samsung Moderator
Samsung Moderator

Re: Watch Burn

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I'm so sorry to hear about this. Can you please send me the full model number and serial number in a private message?

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K-Wren
Astronaut

Re: Watch Burn

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I've also noticed burns on my arm from my watch 

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Samsung Moderator
Samsung Moderator

Re: Watch Burn

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Can I have your full model code, serial number, and IMEI number (if LTE) via private message?

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usertCEc0O4Yya
Constellation

Re: Watch Burn

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I woke up this morning with a burn on my wrist from the watch



 

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Johnasee
Constellation

Re: Watch Burn

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EVERY POST YOUR MODEL NUMBERS HERE, MAYBE IT'S BATCH RELATED, SM-R805U
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