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userm6OQIR4aMk
Constellation

bezel wont work

My gear S3 is stuck on the "lets go" tutorial page so im unable to do anything from there because the bezel wont work. How do i fix this?

5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: bezel wont work

Can I please have your full model number, service provider, the device your watch is paired with, as well the android version device?

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userm6OQIR4aMk
Constellation

Re: bezel wont work

Phone: Mate 20 Pro, version 9.0.0

Gear S3 model number: AC47

Service provider: EE

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Samsung Moderator
Samsung Moderator

Re: bezel wont work

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry

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userm6OQIR4aMk
Constellation

Re: bezel wont work

Ok thanks

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Samsung Moderator
Samsung Moderator

Re: bezel wont work

You're welcome.

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