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Original topic:

black screen of gear sport

(Topic created on: 4/9/21 2:21 PM)
userqePGzLShjW
Constellation
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Gear and Gear Fit

Hi,

I have a gear sport. I put it on the charge today after a long time of not using it. the screen is black but it is paired with the phone and I can see it on devices and vibrating. after a while of being on the charger it is showing a solid green screen with battery percentage on it.

I tried to reboot it but it did not work.

What can I do?

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SamsungRei
Samsung Moderator
Samsung Moderator
Options
Gear and Gear Fit

The watch will need to be serviced. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- or by calling 1-800-786-7864.



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1 Reply
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Gear and Gear Fit

The watch will need to be serviced. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- or by calling 1-800-786-7864.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context