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earbuds call quality

I am sick and tired of Samsung. I love my headset except for the call quality. No one can hear me and it requires me to remove them and hold my phone while driving. I have everything Samsung. The only reason I purchased the headset was that it worked with my watch. I've troubleshot these buds several times. I demanded a return and they said ok but a few days later I received another pair of trash headphones this is ridiculous. I want my money back!!!!