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usersNJzEHYk48
Asteroid

galaxy buds not working

I accidentally drop the case for the buds while they were inside and now the left on is never charging and always saying 5% while the right buds' pin has dropped out. now they are unuasble, how can i fix them?

4 REPLIES 4
Samsung Moderator
Samsung Moderator

Re: galaxy buds not working

Have you tried resetting the buds?

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usersNJzEHYk48
Asteroid

Re: galaxy buds not working

I can't it says that the galaxy buds has to be 30% or higher to be reset

 

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usersNJzEHYk48
Asteroid

Re: galaxy buds not working


@SamsungLarry wrote:

Have you tried resetting the buds?



I can't it says that the galaxy buds has to be 30% or higher to be reset

 

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Samsung Moderator
Samsung Moderator

Re: galaxy buds not working

@usersNJzEHYk48, Thank you for reaching out for assistance.

Can you please send me a private message here with the below information:


Serial Number:
Model Code:

 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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