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mindyw
Cosmic Ray

Re: gear fit2 burn

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Well I got my apparently fixed fit back this week and guess what. .  . . burned me again. And I didn't get any water under it. Maybe a little sweat 'cause it was humid, but really? This is ridiculous. Can't use it. 

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userkaS2LWRnff
Constellation

Re: gear fit2 burn

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I've been experiencing the same thing as others in this thread. I found a solution that works for me. I think there are two problematic issues. Bluetooth waves & heart monitor. Mostly the heart monitor though. It's running all the time. Turn it off and only turn it on when you plan to use it. Bluetooth waves are a little irritating also however they are tolerable. First sign of discomfort switch arms or turn Bluetooth off. Both work.

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usertik33c02nV
Constellation

Re: gear fit2 burn

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I've received a burn on my wrist that I wear my Samsung fit 2. After reading the post I wonder if I should continue to wear it. I've had it for a while and it's never done this before. 1504504049623953621581.jpg

 

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Red Giant

Re: gear fit2 burn

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Hi @usertik33c02nV and @userQsB1gG4Cgx, I'm sorry to hear both of you have had this experience. Are you okay? I'm going to reach out to both of you privately for some more info here in a moment. Please take a look when you get a chance.

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userfvDLe472af
Constellation

Re: gear fit2 burn

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@SamsungCourt I am having the same issue with my watch. Can you please reach out to me as well?

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Samsung Moderator
Samsung Moderator

Re: gear fit2 burn

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Can you please send me your full model number and IMEI in a private message?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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useroIpS8DtKDY
Constellation

Re: gear fit2 burn

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Hi

 

I have the same issue as many people in here.  My fit 2 burn my skin just over the place where the sensor rest.  I decided to stop use a little bigger for my arm (before I used tight so it didnt move), but now I notice it start burning in different places.  Could you help me?  Please 

Txs

Angela

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Highlighted
Honored Contributor

Re: gear fit2 burn

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Can I have your full model code, serial number, and IMEI number (if LTE) via private message? We would like to look into this further for you. 

View solution in original post

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userBEOsY9Dzyx
Constellation

Re: gear fit2 burn

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I am also suffering with the same problem that many people seem to be. I bought a Gearfit 2 in March 2017. I didn't have any problems at the start. I've not worn it for about 4 months. Now I keep getting a blistering rash on my wrist. I tried it on my other and have now got the same on that one.

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usermVpD04586N
Constellation

Re: gear fit2 burn

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I am having the same issue.. I have worn my gear fit for almost 2 years... Never an issue.. Then my entire wrist broke out... Several trips to the Dr and they say it's a nickle allergy.... Any suggestions? 

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