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Constellation

Re: Gear Fit 2 Pro Burn

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That link doesn't seem to work. Reply to who?
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Samsung Moderator
Samsung Moderator

Re: Gear Fit 2 Pro Burn

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I apologize, try the link again.

 

 http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: Gear Fit 2 Pro Burn

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Thanks! Message sent.

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Constellation

Re: Gear Fit 2 Pro Burn

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Nothing will be done. I was sent mine back and told it's ok to wear.... I guess until hit next time I burnt my wrist. All I asked was for a replacement!!!!!

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Cosmic Ray

Re: Gear Fit 2 Pro Burn

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I returned mine.  Can't remember if I got a refund. I sent it in and they returned it saying they couldn't find anything wrong with it.  Put it on my other wrist and got burned again.  I got a fit bit. 

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Community Manager
Community Manager

Re: gear fit2 burn

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Hello, I am sorry to hear this. Just to confirm were you burned by the band or the watch itself?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: gear fit2 burn

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Burned badly by the Samsung Fit 2 Watch.  How can I sue?

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Re: gear fit2 burn

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@usernwnIdns2Wg So very sorry this happened. If you would kindly send us a private message to http://bit.ly/2n71OsS with the following information, we would gladly look further into this for you. 

First/Last Name 
Phone Number
Email Address
Physical Address
Place of Purchase
Serial #
Model #
 

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Constellation

Re: gear fit2 burn

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This is not on at all. When I burnt my wrist I was advised it's an isolsted incident. I think I'm going to sue as well. Will not be standing for this

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Constellation

Re: gear fit2 burn

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I am also suffering with the same problem.  I bought the watch at the beginning of 2017 and it is now leaving a burn mark on my wrist.  I gave it a break for a few weeks then tried again and was burned again.  Devastated as loved this watch but can't keep getting burns .

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