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McVitas
Cosmic Ray

why can't I reply to this topic??

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Sorry this is off-topic but I don't see a forum section for problems with a forum.

I want to reply to this very long thread https://us.community.samsung.com/t5/Gear-and-Gear-Fit/Galaxy-Buds-disconnecting/td-p/472881

But if I click reply it says Sorry, unable to complete the action you requested.

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Samsung Moderator
Samsung Moderator

Re: why can't I reply to this topic??

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Hi there, thank you for letting us know about this. I've got it escalated to our support team and as soon as I hear from them I'll let you know. In the meantime, you can private message me with your symptom and I can assist you.

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9 REPLIES 9
Samsung Moderator
Samsung Moderator

Re: why can't I reply to this topic??

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Hi there, thank you for letting us know about this. I've got it escalated to our support team and as soon as I hear from them I'll let you know. In the meantime, you can private message me with your symptom and I can assist you.

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userkW0OLBRRsq
Cosmic Ray

Re: why can't I reply to this topic??

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Samsung Moderator
Samsung Moderator

Re: why can't I reply to this topic??

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@userkW0OLBRRsq Can you please send me a picture of the forum appears that you aren't able to respond to?

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userGalaxyS10
Asteroid

Re: why can't I reply to this topic??

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I get the same error message. I had an issue with Galaxy S and when a moderator would suggest a fix, I would not be able to reply back.It would not open the reply window but I get the same message - Sorry, unable to complete the action you requested

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amanda95
Halo

Re: why can't I reply to this topic??

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@McVitas wrote:

Sorry this is off-topic but I don't see a forum section for problems with a forum.

I want to reply to this very long thread https://us.community.samsung.com/t5/Gear-and-Gear-Fit/Galaxy-Buds-disconnecting/td-p/472881

But if I click reply it says Sorry, unable to complete the action you requested.

What the heck?


I believe this happens with controversial topics, some form of filtering/blocking.

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McVitas
Cosmic Ray

Re: why can't I reply to this topic??

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I actually managed to reply using reply button on the first post. The problem is you cannot click reply on any of the posts on the last pages of the thread. Moderators are looking at it...

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Samsung Moderator
Samsung Moderator

Re: why can't I reply to this topic??

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Good morning, @McVitas! I wanted to follow up with you. The developers state they were able to recreate the issue. When did you first notice the problem with replying to posts?

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McVitas
Cosmic Ray

Re: why can't I reply to this topic??

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Hello, I don't know when it happened. Probably when I wanted to reply to that thread :-] And I reported it the same day. How is this important when it happened to me if it happens to everyone? Smiley Happy

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Samsung Moderator
Samsung Moderator

Re: why can't I reply to this topic??

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I'm sorry I don't know why they needed to know, my only guess would be they were tracking your specific movement on the thread while going through the coding. I'll be honest, I don't know much about the development team's process of correcting or identifying bugs or problems.

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