Dishwasher Waterfall Model # DW80J7550UG/AA - Racks are disintigrating

Highlighted
Asteroid

Dishwasher Waterfall Model # DW80J7550UG/AA - Racks are disintigrating

[ Edited ]

Our dishwasher is not 2 yrs old, and the racks have broken apart and started disintegrating. 

It is very upsetting, peices fall off. We have a water softener, rinse our dishes prior to putting them in the dishwasher.