Galaxy TabPro S Overheating

Constellation

Galaxy TabPro S Overheating

Hi All

 

I have had my TabPro S for over a year now. I have had for a while now a overheating issue. The top right hand corner gets very hot to touch and the TabPro S shutsdown.

 

This occurs when using the TabPro S as follows:

 

a. When charging via the USB-C Multi-Port Adaptor and using the TabPro S.

 

b. When charging via the USB-C Multi-Port Adaptor and using the TabPro S and connected vis the HDMI to a Samsung Monitor.

 

c.  When charging via the USB-C Multi-Port Adaptor and using the TabPro S and with a powered USB adaptor with a USB and Wireless Mouse attached.

 

Can anyone help as it is very frustrating sometimes loose stuff I am working on.

 

Thank you.

 

3 REPLIES
Samsung Moderator

Re: Galaxy TabPro S Overheating

Hey, I completely understand your concern. However, we do not recommend using the tablet while it is charging.

Constellation

Re: Galaxy TabPro S Overheating

I will try again without charging when I get back to work in a couple of weeks.

 

Thank you.

 

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Samsung Moderator

Re: Galaxy TabPro S Overheating

Please keep us posted.