Unable to upgrade to S8 after Note 7 recall

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Astronaut

Unable to upgrade to S8 after Note 7 recall

When they recalled my Note 7 twice, I was told that I could have a S7 until the newer version came out of the Galaxy. I like a big phone and was going to switch to iPhone 6+ but was assured that when the S8 comes out, I would be able to turn in my S7 for the S8+ so I waited. Now that it is here.. Sprint is telling me I can't!! Very disheartening and I am very upset over this issue. I was very happy with the Note 7 and I have been a long time purchaser of all Samsung Products. But I feel I was lied to and I am ready to switch to the iPhone 6+ to get the bigger phone. Please tell me Samsung is going to allow an upgrade after the Note 7 fiasco.

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1 REPLY
Constellation

Re: Unable to upgrade to S8 after Note 7 recall

Good Luck, they don't seem to be able to Keep Promises......Just saying. I'm having my own issues with Samsung after making a switch to them from an Iphone since 2009. Looks like Apple is the way to go. Great customer service.