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Constellation

1.5 month old tv with thin black horizontal line

Hi, we bought our tv on Black Friday 2019, about 2 weeks ago a thin black line running horizontally across the middle of the screen popped up and doesn't go away. Very annoying, how do I get it to go away?

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Samsung Moderator
Samsung Moderator

Re: 1.5 month old tv with thin black horizontal line

I'm sorry to hear that, I would like to look into this further can you send me a private message with your full model and serial number and picture of your symptoms?  


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