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userQl67jYLrze
Constellation

43" Class J5200 Full LED Smart TV Black shadow

There’s a vertical black shadow in the middle of my screen. Unfortunately my manufactures warranty expired last year. Is there any fix to this?

6 REPLIES 6
Samsung Moderator
Samsung Moderator

Re: 43" Class J5200 Full LED Smart TV Black shadow

Can I have your full model code?

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userQl67jYLrze
Constellation

Re: 43" Class J5200 Full LED Smart TV Black shadow

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Samsung Moderator
Samsung Moderator

Re: 43" Class J5200 Full LED Smart TV Black shadow

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userQl67jYLrze
Constellation

Re: 43" Class J5200 Full LED Smart TV Black shadow

Tried all the troubleshooting methods and still have the shadow. @SamsungLarry 

image.jpg

 

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Samsung Moderator
Samsung Moderator

Re: 43" Class J5200 Full LED Smart TV Black shadow

If troubleshooting is not successful, repairs would be recommended. You are welcome to use the following link to seek local authorized repair centers: http://www.samsung.com/us/support/service/location


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userQl67jYLrze
Constellation

Re: 43" Class J5200 Full LED Smart TV Black shadow

@SamsungLarry Repair is just not an option for me right now. I just hope the same thing doesn’t happen to my 65in.  Thank you for you response and time. 

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