I would love to assist you with this.
Is the unit pulled into a surge protector? If so, plug the unit directly into the wall outlet.
Is your standby light on, off, or flashing?
If the standby light is on:
First, try turning on the TV without the remote. (The Power button's location varies depending on your TV's model. If you are not sure where it is located, see your user manual.)
If the standby light is off:
If the standby light is flashing:
If the above troubleshooting steps didn't help, here are some service options:
- If your unit was recently purchased, you can check with your retailer on their return/exchange process.
- If you have an extended warranty you can reach out to them to have service processed.
- If you're within the one year warranty, you can Private message one of our moderators to have service processed. http://bit.ly/33ipYnO
- If you're OUT of warranty, you the following link to locate a service center in your area by using
the link below