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Original topic:

75 inch Tv color shimmers red and pink

(Topic created: 10-05-2020 07:36 PM)
userjPQJe8x78E
Astronaut
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HD and UHD TVs

The color shimmers red and pink.   What to do?

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Solution
MsBri1
Neutron Star
Options
HD and UHD TVs

Usually, when there is a pink screen, it's an indication that the source sending the signal to the television isn't set to send the signal through HDMI. It may be set to send the video component. Try switching the output of the source to HDMI Out and let me know.

 

 

If that doesn't help, take a look at the link below for additional troubleshooting steps.

 

https://www.samsung.com/us/support/troubleshooting/TSG01202526/

 

 

Below are some service options for you if you are still experiencing the red and pink color shimmer after completing the steps above.

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.

- If you have an extended warranty you can reach out to them to have service set up.

- If you're within the one year warranty, you can private message one of our moderators with your full model and serial number to have service set up. http://bit.ly/33ipYnO

- You can use the following link below to request service or contact our phone support line at 1-800-Samsung to have service set up for you:

 

https://www.samsung.com/us/support/service/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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1 Reply
Solution
MsBri1
Neutron Star
Options
HD and UHD TVs

Usually, when there is a pink screen, it's an indication that the source sending the signal to the television isn't set to send the signal through HDMI. It may be set to send the video component. Try switching the output of the source to HDMI Out and let me know.

 

 

If that doesn't help, take a look at the link below for additional troubleshooting steps.

 

https://www.samsung.com/us/support/troubleshooting/TSG01202526/

 

 

Below are some service options for you if you are still experiencing the red and pink color shimmer after completing the steps above.

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.

- If you have an extended warranty you can reach out to them to have service set up.

- If you're within the one year warranty, you can private message one of our moderators with your full model and serial number to have service set up. http://bit.ly/33ipYnO

- You can use the following link below to request service or contact our phone support line at 1-800-Samsung to have service set up for you:

 

https://www.samsung.com/us/support/service/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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