Unfortunately, the firmware version isn't currently available for this product on our website. You can call our support line at 800-726-7864 to speak with our TV department to get a firmware USB sent out to you though.
You're very welcome! Let us know if you have any other questions or concerns.
Hi, can you please find out for me what the latest software version is for the 78KS9800 .... Just so I know what to ask for and just so I know I am getting the latest version... Thank you! 🙂
@userqdliF1ONzu This is the currently the latest version of the software for your tv.
NOV 01,2018 | ver 1231.1 | 1213.60 MB
This is the link on the website to confirm or download it yourself if you have a USB to download it on.
@userqdliF1ONzu I apologize I clicked on the wrong link and gave incorrect information. This is the link here.
As of right now, the software information is not listed on the website. You would have to call in and have it sent out to you.