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‎07-26-2020 05:44 PM in
HD and UHD TVsI purchased a 65" Class TU8000 Crystal UHD 4K Smart TV (2020) 2 weeks ago. It randomly makes an annoying chiming sound. This sound totally disrupts our viewing experience. Any advice?
Solved! Go to Solution.
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‎09-01-2020 05:51 PM in
HD and UHD TVsSamsung really doesn't have anything to fix this. I just got my tv yesterday. And I is totally annoying. Any help would be helpful.
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‎09-07-2020 03:37 PM in
HD and UHD TVsJust bought the TU7000 two days ago and am having the same issue. It primarily happens when walking near the TV or if you tap the back panel.
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‎11-11-2020 05:32 PM in
HD and UHD TVsSo you can't ever have your phone in the same room as your TV? Doesn't sound like a solution 🤣
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‎09-07-2020 05:08 PM in
HD and UHD TVsSame issue here! Is Samsung going to do anything about this?
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‎09-16-2020 06:35 PM in
HD and UHD TVsI have 2 Samsung TVs, a 49 inch and a 75 inch and they both chime randomly. 2 tone chime can't find a way to stop it. REALLY ANNOYING!
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‎09-27-2020 06:54 PM in
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‎10-26-2020 01:08 PM in
HD and UHD TVsI also do not have Alexa hooked up, so the "solution" is incorrect. After multiple calls to Samsung, while they do not know "why" the two tone notification occurrs, the last person did claim to know how to stop it. Every modern model is susceptible, and finding "where" your precise location of this solution is will vary, but the gist is:
Buried in "settings" somewhere is "sound feedback" and you want to toggle that to "off."
On my model, UN65TU850D, it is:
Settimgs-> All Settings-> Sound-> Expert Settings->scroll to bottom leads you to Sound Feedback, hit enter until you get "off" then back out.
I just did this, and the problem is so random and intermittant, I will not know for who knows how long if this worked, but I figured others could try it, and we would all find out together
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‎11-01-2020 08:33 PM in
HD and UHD TVsI just tried this and it didn't work. I also turned off my phone and tablet. The TV is still randomly chiming.
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‎12-05-2020 09:13 AM in
HD and UHD TVsI removed the Samsung TV from the Alexa App on my phone and the chimming stoped. Hope this works for others.
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‎10-30-2020 06:59 PM in
HD and UHD TVs