JUMP TO SOLUTION Solved

Original topic:

Annoying side banner

(Topic created: 11-12-2023 08:34 AM)
1792 Views
Yurr
Astronaut
Options
HD and UHD TVs

Hi there is an annoying banner that has randomly popped up. I do not have a remote control to get into general settings of tv. Is there a way to get into the general settings without a remote to fix this?

 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

Hello! Thank you for reaching out! Yes, there is another way to do this you will just need to use the Smart Things app from your phone to connect to the TV. You can use this link to help get this set up: https://www.samsung.com/us/support/answer/ANS00083002/

 

If you are having issues with getting it to work please also reach out to our Smart Things community: https://community.smartthings.com

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

Hello! Thank you for reaching out! Yes, there is another way to do this you will just need to use the Smart Things app from your phone to connect to the TV. You can use this link to help get this set up: https://www.samsung.com/us/support/answer/ANS00083002/

 

If you are having issues with getting it to work please also reach out to our Smart Things community: https://community.smartthings.com