I have a Samsung Smart TV Model UN50TU7000FXZA 50 inch and a brand new antenna with a fresh coaxial cable. I have not been able to get the TV to register the antenna is connected. I have tried factory resetting my tv, and I have tried multiple times scanning for the air channels under the broadcast setting (always with zero results for air, but it'll find 292 samsung tv channels). I have the antenna directly next to the window, so that shouldn't be an issue but my window is at ground level since I live in the basement of an apartment complex. I have tested the USB power connection by plugging it in directly to the TV and to a power strip, both of which make the antenna's long range/short range box light up. I have tried scanning for channels with long range and with short range with no results. Please help with any suggestions or questions!!
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I was just going to post the exact same issue when I saw your question. I'm a little concerned that there's not a solution posted yet. Have you been able to resolve your antenna delema?