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Original topic:

Are edge lit screens a fire hazard? Smells like burning

(Topic created: 08-19-2022 12:39 PM)
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usersdjWREKe7J
Astronaut
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Tv has developed large black lines, assumed the back light had burned some leds. 

i looked inside and the strong Oder of burning plastic came out of the screen. The diffuser has several scorch marks. 

should I be concerned about this thing catching on fire? Tv is less than 2 years old. 

647AEA58-4146-4071-A9E7-9C789966B345.jpeg

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Samsung_Moderator
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Community Manager
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Hello! I understand how this can cause some concern with your diffuser like this. I would recommend calling directly with your full model and serial number to get this issue solved the quickest. You can reach our customer service department at 1-800-726-7864. Or if you prefer you can also private message us with the same information.

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mdavidf
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No
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Grendeth9495
Comet
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I would talk to customer service, might cost you, but I wouldn't leave it lime that, best case, your TV completely dies, worst case, it melts/catches fire
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xtreme_wond3r
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It doesn't look to bad so you don't need to be too concerned but if it gets worse and those spots get any worse definitely do something immediately.
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

Hello! I understand how this can cause some concern with your diffuser like this. I would recommend calling directly with your full model and serial number to get this issue solved the quickest. You can reach our customer service department at 1-800-726-7864. Or if you prefer you can also private message us with the same information.