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Audio stuttering issue

Hello I purchased a 50"  series 6 uhd tv back in july. I am having issues when streaming apps the sound will stutter for a couple of seconds. This is happening everytime i turn on tv. I watch tv through my cable provider app (no box all just streaming). The software is up to date. I am  getting a good internet connection to the tv and i have a sharp roku tv the kitchen that also uses the same cable provider app and i have no issues with the audio stuttering.  I have already called tech support  and they are sending a tech out to fix problem. Anyone with a U50NU6950FXZA having stuttering issues? My concern is if the tech is unable to reslove this issue what happens next? It looks like a software update is needed!