Original topic:

BNs9-01199F remote, TV volume problem after reprogramming

(Topic created: 06-27-2021 06:55 PM)
HD and UHD TVs

I had a Polk Magnafi-mini for TV sound. I followed the Polk guide in reprogramming the referenced remote to control volume. It worked great. Now I bought a Samsung sound bar HW-s50a.  I cannot figure out how to get that same remote to control volume on this soundbar.

I tried:

1. In remote; pull batteries, hold Red power button for 2 minutes then put batteries back in. Same problem.

2. The s50a manual speaks of hitting SETUP button (the gear icon) until it says SYNC. There are no further instructions on how to do the sync.

Please suggest a way to get referenced remote to control s50a soundbar.

1 Reply
Samsung Moderator
Samsung Moderator
HD and UHD TVs

Hello! I do apologize for the inconvenience this has caused. How is the tv connected to the soundbar? which inputs are you using? Have you checked the settings on the tv? Does the HW-S50a support ARC?

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.