Original topic:

Binge Streaming app issue

(Topic created: a month ago)
userN6man8wFse
Astronaut
Options
HD and UHD TVs

HI recently purchased a qa75QN85 TV

The binge streaming app keeps freezing when playing HD movies.

Before you say its my internet  or the app not the TV, I use the samsung inbuilt browser to play the same movies and it does exactly the same, I can play them on my PC no issues through the website.

I can also play them fine through my Dune HD media player. 

Is there a fix for this.

I have tried all the samsung suggestions resetting TV reinstalling app resetting HUB, Hard reboot TV, Issue remains.

Thanks

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1 Reply
SamsungJam
Community Manager
Community Manager
Options
HD and UHD TVs

 

Thank you for this information. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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