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Burning smell from samsung one connect box

(Topic created: 12-19-2021 05:24 PM)
userMV8ovy3gVw
Constellation
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HD and UHD TVs

My tv is about 4 years old only. The other day it just completely turned off while watching. When I went to the back of the tv to check it out there was a burning smell coming from the one connect box. I also noticed some kind of burn mark on the meta connector of the cable. Now the tv refuses to turn on at all even with the box disconnected. Any one have any advice or help for this situation? I really dont think a tv should be almost catching fire only 4 years into its life. 

Model number is UN55KS800DFXZA

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Solution
SamsungAl
Samsung Moderator
Samsung Moderator
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HD and UHD TVs

That is definitely not supposed to happen! Let's get this figured out 🙂 Please send a private message with the serial number of the TV as well as a photo of the burn mark you see to any of the mods so that we can get your further assistance 🙂


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