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Astronaut

Can't connect to TV with Windows

Hi,

 

We want to connect our computers to our Smart TVs, but some computers can't connect to the TV. No specific errors on the TV and Windows only displays the error "Can't connect to the display".

 

We have Dell and HP laptops, do you know how to troubleshoot Miracast on Windows 10?

W10 Version : Professional (1909)

TV : UE50NU7405

Firmware version : T-KTM2INTV-1005

 

Thanks,

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Can't connect to TV with Windows

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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