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Original topic:

Can't find a way on the remote to give instructions to "BIXBY"

(Topic created: 07-28-2020 09:07 PM)
usere7PIyzakwf
Constellation
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HD and UHD TVs

Just bought UN55TU700DFXZA (2020 Model) and there are no detailed instructions on the use of the included remote TM1240A.  Can not figure out how to activate the "Bixby" feature.  Label on front of remote is BN59-01315J, but the remote listed on the spec sheet is TM1240A.  Do I have an incorrect remote?

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3 Replies
SamsungCaleb
Samsung Moderator
Samsung Moderator
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HD and UHD TVs

The information in the link below should be able to help! 

 

https://www.samsung.com/us/support/answer/ANS00078932/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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usere7PIyzakwf
Constellation
Options
HD and UHD TVs

Thanks for the link, However the remote does not have a "mike" button!  They may have packaged the wrong remote for this model????

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Solution
Options
HD and UHD TVs

Unfortunately, this model does not support Bixby. Only those TV's that come with the mic button on the Bluetooth remote will support voice feature.

View solution in context

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