Original topic:

Can’t stream Netflix on Smart TV

(Topic created on: 12/27/20 2:30 AM)
user0qbNw5sVDC
Astronaut
Options
HD and UHD TVs

Hello, we recently purchased two Samsung Smart TVs, UE32T4300AK. Both TVs are logged into the same Samsung account. One tv can stream all the Apps no problem but the second TV plays all the Apps accept Netflix. When we try to load Netflix it just says 'no signal select source' which seems strange as the other Apps are working. Wireless signal is being received to the tv. We've rebooted the router and turned everything off and on again! 

weirdly, one of the TVs can pick up normal terrestrial channels with no aerial attached but the one having Netflix's issues can't. 

Any help gratefully received

Polly

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userXj0OtrqL2C
Asteroid
Options
HD and UHD TVs

This might be a stupid question, but have you registered your new TV with Netflix?  If not, follow these instructions: https://help.netflix.com/en/node/283

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