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Clean personal files off Samsung Smart TV

(Topic created: 02-26-2023 02:44 PM)
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user7m1ZVU72xq
Constellation
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HD and UHD TVs

I am about to replace my several years old Samsung Smart TV with a new Samsung model.

I will give the older model to GoodWill.

How do I delete or erase login accounts that are on the TV for Hulu, Netflix, and like that?

Thank you.

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Samsung_Moderator
Community Manager
Community Manager
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HD and UHD TVs

Great question! I've got just what you need to help with this. The following link will take you to our step-by-step guide on resetting the TV. It has everything you need to know about how to do a factory reset on the TV. The factory reset will remove all user information, and reset the TV to factory default settings. 

https://www.samsung.com/us/support/answer/ANS00077524/

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Ben_H
Astronaut
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HD and UHD TVs
You can factory reset the TV and that will reset it to like it was brand-new. 🙂
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user7m1ZVU72xq
Constellation
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HD and UHD TVs

Thanks.

How do I "factory reset" the TV?

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

Great question! I've got just what you need to help with this. The following link will take you to our step-by-step guide on resetting the TV. It has everything you need to know about how to do a factory reset on the TV. The factory reset will remove all user information, and reset the TV to factory default settings. 

https://www.samsung.com/us/support/answer/ANS00077524/