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penven96
Astronaut

Constantly Restarting Smart Hub

I purchased my 4K UHD TV in 2016 but within the last two weeks, the apps have all stopped working. It began with the prime video app - instead of loading, it would continuously flash "prime video" over and over. Now I have to reset the smart hub every few days which means having to sign back in to every app and registering them all again on their respective websites. It's a massive waste of time trying to set everything back up 3-4 times a week. Any ideas?

 

Software is up to date.

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Constantly Restarting Smart Hub

We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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