Original topic:

Dark band and turning off

(Topic created: 10-20-2021 08:45 PM)
userrO84H0vPK9
Constellation
Options
HD and UHD TVs

My television suddenly has a dark band, horizontal, in the lower half.  It is also going off and on by itself every half hour or so.  Is it beyond help?  

1 Reply
SamsungJam
Community Manager
Community Manager
Options
HD and UHD TVs

Hi!  We get how bothersome that that can be.  By any chance are you seeing the dark band on all sources?  In regards to the television powering itself off and on, is it something that happens continually or does it just do that one time?  If the television is plugged into a surge protector, could you try plugging it into an outlet directly to see if this continues? 


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