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Mandyg1979
Asteroid

Digital TV Antenna issues- Broadcasting greyed out

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My TV model # is  UN65MU8000FXZA

I'm trying to hook up a digital TV antenna and the Broadcasting setting is greyed out on my TV.  For some reason it's not picking up that the antenna is connected.  I've tried disconnecting and reconnecting the antenna.  I've also tried turning off and uplugging the TV.  Nothing has worked.  I tried it on our other Samsung TV and it works fine.  The antenna is working, is it possible it's not compatible with my TV.

Thanks for any help!

1 SOLUTION

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Cookie-mon
Asteroid

Re: Digital TV Antenna issues- Broadcasting greyed out

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Hi Mandyg1979,

 

1. Power on TV and wait 5 minutes, do not press any button.

2. Disconnect TV from power and connect after 2 minutes

3. Press Home then go to Source, pick TV.

4. Open Settings then see if Broadcasting is available.

 

*Antenna should be connected throughout this process.

 

Regards,

Cookie

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9 REPLIES 9
Samsung Moderator
Samsung Moderator

Re: Digital TV Antenna issues- Broadcasting greyed out

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That is a possibility.   Is all of your software and what-not up to date?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Mandyg1979
Asteroid

Re: Digital TV Antenna issues- Broadcasting greyed out

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Yes.  I forgot to add that. I did make sure my software was updated.  I'm starting to think more and more that it isn't compatible unfortunately.  

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Samsung Moderator
Samsung Moderator

Re: Digital TV Antenna issues- Broadcasting greyed out

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More than likely it's a compatibility issue. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Mandyg1979
Asteroid

Re: Digital TV Antenna issues- Broadcasting greyed out

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Off to shop for a new TV antenna.  I will update this post if it fixes it or not.

Thanks!

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Cookie-mon
Asteroid

Re: Digital TV Antenna issues- Broadcasting greyed out

JUMP TO SOLUTION

Hi Mandyg1979,

 

1. Power on TV and wait 5 minutes, do not press any button.

2. Disconnect TV from power and connect after 2 minutes

3. Press Home then go to Source, pick TV.

4. Open Settings then see if Broadcasting is available.

 

*Antenna should be connected throughout this process.

 

Regards,

Cookie

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Mandyg1979
Asteroid

Re: Digital TV Antenna issues- Broadcasting greyed out

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Thanks Cookie!  This worked! 

I think the thing that was throwing me off was I wasn't selecting TV when I was trying to go to the broadcasting option in settings because it's labeled TV Plus and I thought it was just another app on the TV.  

Hopefully this will help anyone else having trouble.  Thanks!

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usermaUxv0K8Qf
Constellation

Re: Digital TV Antenna issues- Broadcasting greyed out

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Thank you! I struggled with the same issue. Once I went to TVplus I was then able to select “broadcast” and scan for channels. Whew!

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user0ZfG7gkS4T
Astronaut

Re: Digital TV Antenna issues- Broadcasting greyed out

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I tried it, but it sisn't work, Maybe the antenna signal is weak.  There should be a Smasung QLED FAQ  on TV problems with answers.  The people who program the smart TV know the conditions required to allow the "Broadcast" setup.

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Destinalpha
Astronaut

Ok

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