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Constellation

Discovery+ not showing up in TV Apps

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I want to download and subscribe to the new Discovery+ app, but its not showing up on my Samsung Series 8 app dashboard. Intense googling says it should be there. I've tried rebooting. Any ideas when it will show up or if I need to do something to get it on my tv? 

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Supernova

Re: Discovery+ not showing up in TV Apps

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It's still rolling out to different platforms. As of right now it's in the Playstore and also downloadable on Chromecast with Remote for sure. Runs really well. Should hit other markets soon. Hope that Helps

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10 REPLIES 10
Supernova

Re: Discovery+ not showing up in TV Apps

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It's still rolling out to different platforms. As of right now it's in the Playstore and also downloadable on Chromecast with Remote for sure. Runs really well. Should hit other markets soon. Hope that Helps

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Astronaut

Re: Discovery+ not showing up in TV Apps

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The Discovery Plus app is Not available on the Playstation store yet, as of 1/06/21.

 

I'm also not able to find it on my Samsung TV's smart hub, both on the splash screen or search.

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Astronaut

Re: Discovery+ not showing up in TV Apps

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It is showing on my TV but everytime I go in to register it wants an activation code.  I have gotten two diferent responses from Discovery that do not work.  One was go to my Samsung account to get the code, the second one was to to the discovery+.com/Samsung to ge the code - neither worked.  I have given up and canceled my subscription.  I don't want to watch it on my computer, phone or IPad.

 

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Astronaut

Re: Re: Discovery+ not showing up in TV Apps

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Same thing on my Sony TV..I purchased it on Google play and it will not complete the download.I read in the help section that some apps are not compatible for TV.I cannot figure it out..
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Asteroid

Re: Discovery+ not showing up in TV Apps

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Okay so I encountered this problem as well I called samsung support and a supper helpful guy named Edgar told me I had to reset the tv and of course I didn't know how to do that, so what we need to do if you can't install an app you have to press and hold the power button and continue to hold the power button until the tv turns off and back on and this will effectively reset the TV but WON'T DELETE ANYTHING so don't be scared I then went back to install the app and it installed right away, I hope this works for you.
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Constellation

Re: Discovery+ not showing up in TV Apps

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Thank you! I tried downloading the app and it wouldn't work, but after reboot it downloaded no problem 

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Astronaut

Re: Discovery+ not showing up in TV Apps

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This worked for me thank you! Originally I could find it, but the app would not download. All I had to do was hold the power button down on my remote for about 10 seconds...didn't power back up on its own so I'm not sure it was a true reset, but once I powered it back up I was able to download the app instantly. Thank you. 

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Constellation

Re: Discovery+ not showing up in TV Apps

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Any idea when it will be available for a Series 6 65" TV?  (UN65KU6290FXZA Version # DA02)

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Asteroid

Re: Re: Discovery+ not showing up in TV Apps

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from what I read my understanding is that the TV would need to be 2017 or newer for Discovery + to be compatible however this may change, a good work around is getting a chromecast and casting the app from your phone on your TV it's fairly inexpensive and a quick work around I hope this helps
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