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Constellation

Disney+ Error 1016

Samsung Tv Model UN50KU6300     Purchased DEC 2016

SERIAL# <hidden>

Software Version T-JZL6AKUC-1242.0, BT-S

Tizen OS

Ethernet connected to internet

Problem started May 30, 2020- app was working fine from February 15, 2020.

Soft reset, hard resets, power cycles, uninstall/reinstallls done, smarthub resets done, router resets done- NOTHING works............    try it every 3 days or so and still "Error Code: 1016 APP_Config_Fail"

When will this be fixed?????? 

 

 

2 REPLIES 2
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Astronaut

Re: Disney+ Error 1016

I'm getting this too! Very frustrating, not been able to use for months. This is after the recents issues with the Samsung update, so please don't mark as solved!

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Constellation

Re: Disney+ Error 1016

Same thing here.  They just lie and say it is resolved.

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