Hi, I have a 65" UHD 4K Smart TV MU6100 Series 6 (UA65MU6100KXXM). I boiught the TV in malaysia and am now living in Switzerland. I tried to download Disney+ app but can't seem to find this app in the Samsung TV app store. Can anyone assist or share any guidance? Thanks.
After reviewing Samsung's current list of compatible models with the Disney Plus app, I was unable to locate your model on the current list of devices. https://www.samsung.com/us/appstore/app/G19280013786-compatible.
I am so sorry for the inconvenience it is possible you may need to use a separate streaming device in order to use Disney + on your Samsung TV. I hope this information was helpful and I hope you have a great day!
HI userHgxIfs5s5d hope your day is going well.
The problem to your situation can be that your TV isn’t compatible with the Disney+ stream services.
Most models made after 2016 are but those made before that are not compatible due to the Disney+ application launching late last year.
If your TV is newer than the 2016 model a simple update to the Tizen OS should do the trick.
If not. Of course I’m not suggesting getting a new TV just to be able to use your Disney+ application, but an alternative streaming service may be needed to be used in order to download the application such as any entertainment gaming system or Comcast perhaps.
Personally I currently Use my PS4 for Disney+ due to having an older smart TV.
To see if your TV is compatible please check this link